Web and App T&C Legal Advice Lawyers

Your website is a cornerstone of your business, serving as a vital platform for communication, sales, or engagement with customers. Ensuring you have tailored website terms and conditions is essential for safeguarding your business, maintaining compliance with the law, and protecting your interests online.

At Mounteney Solicitors, we specialise in drafting bespoke website terms and conditions packages that cater to the specific needs of your business and website, providing comprehensive legal protection.

We offer a high-quality service, from writing robust, company-specific documentation, to updating current policies.

We pride ourselves on our exceptional attention to detail, and can assist you with T&Cs, User Agreements and Privacy Policies.

We have helped many businesses over the past 15 years, and our real-world commercial knowledge means that we are equipped to prioritise your business needs.

Speak to one of our specialist solicitors today, for practical and reliable legal advice.

Why Do You Need Website Terms and Conditions?

Website terms and conditions establish the rules and expectations for users interacting with your site. Whether you use your site for promoting your business, selling products, hosting advertisements, or providing social networking features, a clear and robust legal framework is essential. Our service is particularly valuable if:

• You have set up a website to promote your business.
• Your website facilitates e-commerce transactions, allowing you to sell products or services.
• Others advertise, sell, or auction goods on your platform.
• Your website features paid or unpaid listings.
• Your site includes social networking capabilities or interactive elements such as forums or competitions.

In addition, our services are ideal if your website is undergoing an update, is being modernised, or you are expanding its functionality to include new features such as e-commerce, auctions, or paid listings.

What Information should Terms and Conditions Contain?

At Mounteney Solicitors, we tailor the content of T&Cs to your specific circumstances. As a standard, the following information should be included:

• Product information: Details of the product/service that you provide.
• Pricing: The amount that you are charging, payment methods and refund policies.
• Delivery: The time and type of delivery service that you will use.
• Termination clause: details of how to terminate the contract between the user and supplier.
• Modifying terms: A statement that the company can modify the terms, and how users will be informed of this change.
• Contact details: The company’s contact information for customers to reach out for support.

Setting out clear terms helps to save your business time and money through reducing the likelihood of legal action. It also helps to increase revenue through providing clear payment conditions. It is vital to gain legal advice when drafting terms and conditions to ensure that they are legally binding.

How do I Ensure that my Terms and Conditions are Transparent?

Your customer needs to be able to understand your terms and conditions. Our professional legal advisors can work with you to ensure all relevant information is included, whilst avoiding technical jargon. This will ensure that the contract remains valid.

For help creating terms and conditions that protect your interests, contact one of our experienced solicitors today.

What is the Difference between B2B and B2C Terms and Conditions?

Business-to-customer terms and conditions need to be straightforward. As consumers have enhanced legal protection compared to businesses, it is vital to seek legal assistance. Writing T&Cs in the correct way ensures that your company is safeguarded from any disputes.

With business-to-business terms and conditions, it is assumed that they have more commercial knowledge and therefore there are less restrictions. It is still important that these are drafted by a solicitor to ensure they are legally bound.

Is it Important to Review my Existing Terms and Conditions?

You need to regularly update terms and conditions on your website. This is because laws and regulations change, so information may need to be renewed to ensure the contract remains valid.

If you have written T&Cs yourself, it is even more important to have these reviewed by a legal specialist. This ensures that the language is appropriate, and that your financial interests and reputation is upheld.

What is the Difference Detween a User Agreement and Terms and Conditions?

Both user agreements and terms and conditions are similar documents which aim to identify the relationship between the company and its users.

Whilst T&Cs also has emphasis on the product or service itself, a user agreement is more focussed on how users interact with the website or app. It sets out clear rules of what users can and cannot do whilst navigating your platform.

Having both documents ensures that your business needs are protected, so get in touch today for fast and effective legal advice.

When do you Need to use a User Agreement?

It is vital to have a user agreement if your business:

• Relies on E-Commerce
• Involves proprietary software
• Uses apps or other software
• Involves platforms which allow users to interact with each other

We can help to ensure that your agreement reflects your business operations.

What is a Privacy Policy?

A privacy policy documents how your business ensures data protection when processing data, as stated under Article 24 of the GDPR Act. It protects your business through explaining what data you are collecting, why you are collecting it and how you plan to use this in the future.

Whether you’re an established business wanting to renew your privacy policy, or a new company wanting to draft this for the first time, our experts can ensure that you comply to GDPR procedures.

How do I Ensure that my Privacy Policy is GDPR-Compliant?

The data processor has a duty to provide privacy information, as outlined in article 12, 13 and 14 of the GDPR Act. To ensure that your company meets these requirements, your privacy policy must:

• Be easy-to-understand, clear and visible on your platform.
• Ensure that it is accessible for all users.

Adhering to this means that you comply with data protection law, and we can help with the management and review of your current data privacy documents.

What Should a Privacy Policy Contain?

Your privacy policy should contain the following:

• Your company’s name and purpose
• How your company acquires data: this can include when a user buys a product, if they provide information such as postal address and name. This is unique to each business, and it needs to be explicit.
• Reasons for processing data: this can cover areas such as delivering a product or supplying marketing emails.
• Length of time that data is stored: as a standard, this is usually for as long as is legally required.
• Sharing of data: if data will be shared with third parties, this needs to be clarified, and any third parties must be named.
• Rights of data owners: this should state that customers have the right to access and correct any personal information and withdraw consent to the use of personal data.

Our high level of expertise can advise on how GDPR applies to your business, and we can ensure that all relevant information is clearly stated.

Why is it Important to have a Privacy Policy?

If your company processes personal data, having a privacy policy carries many benefits. For example, it:

• Ensures that your business is compliant with regulations and minimises the risk or errors.
• Proves to your customers that data protection is a priority, and that you safeguard their personal data.
• Helps to promote a culture of data protection throughout your company, which enhances your reputation.
• Gives reassurance to both users and your employees. It raises awareness of the importance of data protection.

Our experienced solicitors can help to draft a transparent privacy policy. We work to understand how you process personal data to ensure that is reflected in your policies.

How Can We Help?

Our specialist Website Terms & Conditions solicitors provide a package of three bespoke documents:

• Terms and Conditions
• User Agreement
• Privacy Policy

This will ensure that your business is legally protected. We take the time to understand protocols within your business and work with you to draft the best agreements possible. Our team ensures that all regulations are adhered to and provide practical business solutions which safeguard your interests.

We understand the need for high-quality documents whilst ensuring this is cost-effective.

Your supplier is unregulated Mounteney Legal Services Limited, that does not charge VAT

Our work will be charged at a fixed fee of £500

There is more about our fees on our website.

If you have any questions, require any further information, or would like to engage us (that will be on the T’s & C’s that are linked, “Our Terms”, in the footer, below) please don’t hesitate to Contact Us.

How Long Will it take?

The time taken for our work to conclude depends on precisely what it is we are asked to do. We would expect to have completed an initial draft within a week of taking your instructions. Special dispatch may be available where necessary at an extra charge.

We will provide 3 bespoke documents:

• Terms and Conditions
• User Agreement
• Privacy Policy

There will ensure you are fully protected for your website business needs, including:

• E-commerce
• Social networking
• Linking
• Banner advertising
• Auction
• Listing
• Membership/private clubs
• Information only.

With our extensive knowledge around terms and conditions, we understand what is needed to protect your business. Our pragmatic approach means that we are equipped to provide fast and tailored advice.

Our Business Solicitors in Manchester are here to help you with any commercial agreement requests. With offices in Bramhall, Cheadle, Hazel Grove and Heald Green, we have helped a wide range of clients, ranging from small, medium and large-size corporations.

For all Terms & Conditions requests, get in contact with one of our specialists today for expert legal help.